Privacy policy - Maitl

The present Privacy Policy governs the use of the Maitl website, owned by Javier Porcayo Loza, who acts as the data controller responsible for the processing of the personal data you provide.

We are committed to protecting your privacy and ensuring the security of your personal data. Below, we explain how we process your information in accordance with current legislation in Spain and the European Union.

1. Collection and processing of the information

When you visit our website, we automatically collect certain data from your device, such as your IP address, browser type, time zone, and installed cookies, for system management, performance improvement and statistical analysis. We refer to this information as “Device Information”.

Additionally, if you choose to register on our website, subscribe to our newsletter or make purchases, we collect personal data such as your name, surname, address, email, telephone number and payment details. This information is necessary to process your orders, provide personalised services and fulfil contractual purposes.

2. Legal basis for data processing

We process your personal data under the following legal bases:

• Consent: When you provide your personal data to subscribe to our newsletter, register on the site or interact with its features

• Performance of a contract: When we process your data to fulfil purchases made through the website.

• Legitimate interests: For statistical analysis, fraud prevention and service improvement.

3. Data recipients

The data collected will not be transferred to third parties, except when required by law, such as in the case of competent authorities or when necessary to process a payment through a payment service provider.

If we use external service providers to deliver our services (e.g., payment platforms), we ensure that they comply with applicable legislation and provide adequate guarantees for the protection of personal data.

4. International data transfers

Your data may be transferred outside the European Economic Area (EEA), particularly to Canada and the United States. In such cases, we ensure these transfers are carried out under appropriate legal conditions, such as the implementation of Standard Contractual Clauses approved by the European Commission, or the EU–US Privacy Framework, where the recipients are located in the United States.

5. Use of cookies

Our website uses cookies to improve user experience, analyse site usage and personalise content. By browsing the site, you agree to the use of cookies in accordance with our Cookie Policy. You can configure your browser to refuse cookies or notify you of their installation, although this may affect the functionality of the site.

6. User´s rights

You have the following rights regarding your personal data:

• Right of access: You may request information about the personal data we hold about you.

• Right of rectification: You may correct inaccurate or incomplete personal data.

• Right of erasure: You may request the deletion of your personal data when no longer necessary for the purposes for which it was collected.

• Right to restrict processing: You may request that we limit the processing of your data in certain circumstances.

• Right to data portability: You may receive the personal data you have provided in a structured, commonly used and machine-readable format to transmit it to another data controller.

• Right to object: You may object to the processing of your personal data for reasons relating to your particular situation.

• Rights relating to automated decision-making and profiling.

To exercise these rights, you can contact us via email at info@maitl.es or using the means provided on the website. We will respond to your request within a maximum period of one month from receipt.

7. Security measures

We adopt the necessary technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure or destruction. However, you should be aware that no data transmission system over the Internet is completely secure. Therefore, although we take reasonable measures, we cannot guarantee absolute security.

8. Data retention

We retain your personal data for the time necessary to fulfil the purposes for which it was collected, including compliance with our legal, contractual and tax obligations. Once the data is no longer required, we will proceed to delete it securely.

9. Changes to the privacy policy

We reserve the right to modify this Privacy Policy at any time in accordance with current legislation. We will notify you of any significant changes through the website or other appropriate means. We recommend that you review this Policy periodically to stay informed about how we protect your personal data.

10. Contact

If you have any questions or concerns regarding this Privacy Policy or the processing of your personal data, you can contact us at:

• Email: info@maitl.es

• Address: Calle Easo 5, bajo local II, 20006, Donostia, España.